Frequently Asked Questions

We are available to answer your calls Monday through Friday, from 9 am to 5 pm. Whether you need assistance with window washing, gutter cleaning & repairs, pressure washing, or snow removal services in Edmonton, our team is ready to help

Yes! We proudly offer our Capital Guarantee policy. If you’re not satisfied with the work, please contact our office within 3 days of the job being completed, and we will do our best to rectify the situation at no additional cost to you. Phone: (780) 850-4357 Email: info@iusecapital.com Whether it’s for window washing, gutter cleaning, pressure washing, or snow removal in Edmonton, your satisfaction is our priority.

If you have any questions, comments, or concerns, please contact our office during regular business hours by calling (780) 850-4357 or emailing us at info@iusecapital.com. We are here to assist you with any inquiries about window washing, gutter cleaning & repairs, pressure washing, or snow removal services in Edmonton.

We proudly serve Edmonton and surrounding areas, including St. Albert, Sherwood Park, Beaumont, Spruce Grove, and Stony Plain. ***Please note: For snow removal, we only serve clients within Edmonton city limits.

We offer a 10% discount on window cleaning or gutter cleaning quotes for seniors aged 65 and above. Alternatively, if you commit to a 3-year contract for annual window cleaning and gutter cleaning, you can enjoy a 10% discount on the quoted price. Please note that these offers cannot be combined.

The cost of our window cleaning services varies based on factors such as the number of windows, whether you require both interior and exterior cleaning, and the inclusion of additional features like sunrooms, decks, skylights, and more. For a precise and detailed estimate, please contact our office or complete the ‘Get Your Free Quote’ section on our website. This will provide you with an accurate breakdown of the quoted amount and the scope of work. Phone: (780) 850-4357 Email: info@iusecapital.com

The expense may fluctuate based on the unique requirements and extent of work for each property. For a precise and detailed estimate, please contact our office or complete the ‘Get Your Free Quote’ section on our website. This will provide you with an accurate breakdown of the quoted amount and the scope of work. Phone: (780) 850-4365 Email: info@iusecapital.com

Screens are NOT included in your initial quote. This is an additional service that must be requested and added to your quote. To include screen cleaning, please contact our office or fill out the ‘Get Your Free Quote’ section on our website to receive an accurate and detailed breakdown of your quoted amount and the scope of work. Phone: (780) 850-4357 Email: info@iusecapital.com

We make every effort to leave your windows streak-free and gleaming. If you are dissatisfied with our service, please contact our office within three business days. We are committed to addressing any concerns promptly and will work to resolve the situation at no extra cost to you. Phone: (780) 850-4357 Email: info@iusecapital.com

The frequency of window cleaning depends on factors such as location, weather conditions, and personal preference. For residential windows, we generally recommend cleaning twice a year, while commercial properties or high-traffic areas may require more frequent cleanings to maintain a pristine appearance.

Window cleaning is essential for maintaining the appearance of your home or building, enhancing natural light, and preventing long-term damage caused by dirt and grime buildup. Regular window cleaning services ensure your property remains clean, bright, and well-maintained.

Our quote DOES INCLUDE the cleaning of window sills. However, it does NOT include window tracks. If you would like window tracks included in your quote, please specify this when booking, and it can be added at an additional cost. Phone: (780) 850-4357 Email: info@iusecapital.com

Clean windows allow more natural light into your home, reducing the need for artificial lighting and potentially lowering energy costs. Additionally, clean windows can aid in heat transfer, improving your home’s energy efficiency while maintaining a bright and welcoming environment.

Our products are environmentally safe and pose no harm to your family, pets, or property. We use eco-friendly solutions for all window cleaning, gutter cleaning, and pressure washing services, ensuring a safe and effective clean without compromising your environment.

We offer both interior and exterior window cleaning services. When booking, please specify your expectations so we can ensure they are included in your quote. Our team is dedicated to providing thorough window cleaning to meet your needs.

To prepare for your window cleaning appointment, please refer to the details in the Jobber reminder email. This email will outline a few tasks you can complete to help ensure our crew can work efficiently upon arrival.

Our approach to window cleaning varies based on the situation. We use ladders, deionized poles, or, if accessible, employ a rope and harness for areas with roof access. Each job is unique, and our extensively trained crews are equipped to handle hard-to-reach windows. The safety of our team is always a top priority.

You can make a window cleaning appointment through three convenient methods: • Phone: (780) 850-4357 • Email: info@iusecapital.com • Website: Use our ‘Get a Free Quote’ feature

We maintain full insurance coverage, including liability and worker’s compensation for our dedicated window cleaning crew, ensuring your peace of mind. The safety of our crews is always a top priority, allowing us to deliver professional window cleaning services with confidence and care.

Gutter repair is essential to maintaining the proper functioning of your gutter system. Timely repairs prevent water damage to your home by efficiently directing rainwater away from the foundation and roof, safeguarding your property from costly issues.

It’s recommended to inspect your gutters at least twice a year, preferably in the spring and fall. Additionally, you should check them after heavy storms or if you notice any issues with water flow or drainage. Regular gutter inspections help maintain the health of your gutter system and prevent costly repairs.

Signs of gutter problems include sagging, leaking, overflowing during rain, peeling paint or rust on the gutters, and water stains on your walls or ceiling. Addressing these issues early can prevent further damage and ensure your gutter system functions properly.

Common gutter repairs include resealing leaky joints, reattaching loose gutters or downspouts, replacing damaged sections, and fixing clogs or blockages. These essential repairs help maintain the efficiency of your gutter system and protect your home from water damage.

The cost of gutter repairs varies depending on the extent of the damage and the materials used. Simple repairs may cost a few hundred dollars, while more extensive repairs or complete replacements can run into thousands. For an accurate estimate, it’s important to assess the specific needs of your gutter system.

Yes, there are different gutter materials available, including aluminum, steel, vinyl, and copper. The cost of gutter repairs can vary based on the material used and its availability, with more durable options like copper generally costing more than materials such as vinyl or aluminum.

Properly functioning gutters are essential in preventing basement flooding by directing water away from your home’s foundation. Timely gutter repairs help maintain this crucial function, protecting your property from potential water damage and costly repairs.

The time required for a gutter repair depends on the nature of the problem. Simple fixes may take just a few hours, while more extensive repairs or replacements could take a full day or more. The duration will vary based on the complexity of the issue and the condition of your gutter system.

Whether gutter repairs are covered by insurance depends on your policy and the cause of the damage. Some insurance policies may cover repairs resulting from specific events, such as storm damage or accidents. It’s important to review your policy to determine coverage for your gutter system.

Gutter repairs are generally best performed in fair weather conditions, as it is unsafe to work on frozen or slippery surfaces. Scheduling repairs during milder seasons ensures both safety and efficiency when addressing issues with your gutter system.

Regular gutter maintenance, including cleaning and inspection, can help prevent the need for frequent repairs. Installing gutter guards can also reduce debris buildup and extend the life of your gutter system. It’s essential to address gutter issues promptly to avoid further damage to your home, such as water damage or foundation problems.

Professional gutter cleaning is crucial for preventing water damage, maintaining the integrity of your property, and ensuring proper water drainage. Regular cleaning helps protect your gutter system from clogs and blockages, keeping your home safe from potential damage.

The frequency of gutter cleaning depends on factors such as tree cover and climate. Generally, semi-annual cleaning in the spring and fall is recommended for most properties to keep gutters free from debris and ensure proper water flow.

To prepare for your gutter cleaning appointment, you can: • Clear the work area of obstacles and debris • Secure pets • Ensure easy access for the cleaning crew • Communicate any specific concerns you have about the gutters These steps help our team perform an efficient and thorough gutter cleaning service.

Yes, downspouts are included in every gutter cleaning and gutter repair quote. We ensure that your entire gutter system, including downspouts, is properly maintained for optimal water flow and protection.

Gutter cleaning is essential for preventing basement flooding and roof damage by ensuring proper water drainage away from your home. Clogged gutters can cause water overflow around the foundation and roof, leading to costly water-related issues. Regular gutter maintenance is crucial for protecting your property and preventing these potential problems.

You can reach us to schedule services or request a quote through the following methods: • Phone: (780) 850-4357 • Email: info@iusecapital.com • Website: Click on ‘Get Your Free Quote’ for a detailed estimate.

Professional snow removal is crucial for maintaining safety, accessibility, and minimizing liability. It ensures your property remains functional and safe during winter weather conditions, preventing accidents and ensuring easy access for clients, customers, or residents.

September offers the most cost-effective opportunity to enroll in snow removal services. Secure your spot early to ensure your property is well-prepared for the winter season while taking advantage of the best pricing.

We offer snow removal services for a wide range of properties, including residential homes, commercial buildings, industrial sites, and municipal areas. Our team ensures safe and efficient snow removal to keep your property accessible throughout the winter season.

Yes, we offer comprehensive snow removal services, including snow plowing, shoveling, salting, and de-icing to meet your specific needs. Please specify which services you require when requesting your quote to ensure we tailor our services to your property.

Absolutely, our snow removal services are available 24/7, ensuring swift and efficient assistance during winter storms and emergencies. The only exceptions are Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.

We use a fleet of well-maintained snowplows, dump trucks, loaders, sweepers, walk-behind sweepers, snow blowers, backpack blowers, shovels, ice chippers, and environmentally friendly de-icing materials to provide efficient and eco-conscious snow removal services.

We offer both seasonal contracts and one-time snow removal services, allowing you to choose the best option for your property. For one-time snow removal, we will come out within 72 hours of booking, and the service includes ice removal. We charge on an hourly basis. Contact us for pricing details.

You can contact our company for scheduling or inquiries by calling (780) 850-4357, sending an email to info@iusecapital.com, or filling out the contact form on our website under the ‘Contact Us’ tab.

Yes, we offer rooftop snow removal and ice dam prevention services to protect your property from potential damage caused by snow and ice accumulation. Our services ensure your roof remains safe and secure during the winter months.

Our snow removal service is eco-friendly, adhering to all local regulations for proper snow disposal and environmentally safe de-icing methods. We ensure that your property is cleared effectively while minimizing environmental impact

We serve Edmonton only. Our service area does NOT include surrounding areas such as St. Albert, Sherwood Park, Stony Plain, Beaumont, or Spruce Grove. You can easily request a free estimate by contacting us via: • Phone: (780) 850-4357 • Email: info@iusecapital.com • Website: Click on the ‘Get a Free Quote’ button.

Yes, professional snow removal significantly reduces the risk of slip-and-fall accidents by keeping pathways clear. This ensures your property is safer for occupants and visitors, especially during harsh winter conditions.